sugarcoat (something)
To say, explain, or present something in a manner that is easier to accept, understand, cope with, or endure. Don't sugarcoat it for me, Doc—is my wife going to make it? My grandmother was never one to sugarcoat her criticisms. If she thought you had messed up, she would tell you in no uncertain terms.
sugarcoated
Said, explained, or presented in a manner that is easier to accept, understand, cope with, or endure. Stop giving me sugarcoated responses whenever I ask about the state of the project. I need to know how it's actually progressing! It doesn't have to be sugarcoated, but you should aim to be a bit more empathetic when you deliver a prognosis to one of you patients.